'Listen-Learn-Deliver' - these three words have been Dell's mantra over the last 26 years of its functioning wherein it has provided technological solutions to people irrespective of whether they are at home, at work, in school, on a holiday or anywhere else. While the main focus of the company is on computers, it also offers numerous storage options and financial services to its clients.
The main area of operation of Dell entails handling all types of computers like desktops, laptops, notebooks, tablets and smartphones right from the design phase till sales and provision of after-sales support services. Extra storage is provided by the company in form of network-attached, direct-attached, removable and disk back-up. Financial services are extended by the company to its customers and include origin, collection and servicing of customer receivables on the purchases made.
Dell maintains a comprehensive software section and under this heading it provides customers with operating systems, various applications for professional use, anti-virus and other security related software packages and entertainment packages. Accessories and peripherals like printers, keyboards, digital cameras and wireless options are also included in this company's inventory list.
On buying a Dell product, it is the organization which takes the responsibility of deploying people to install and configure the device and then provide support services for it in course of usage. There is an outsourcing branch of the company as well which looks after management of data centers, systems and networks and application, development and management of life cycles.
Through its project based services, Dell sets up the IT infrastructure for its clients and takes care of the recovery, recycling and maintenance aspects as well.
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